Term & Conditions

Terms & Conditions – Anna & Lilly New York

These Terms & Conditions apply to all purchases made through the website of Anna & Lilly New York.

By accessing our website and placing an order, you agree to be bound by these Terms & Conditions.


1. Applicability

By placing an order on our website, you agree to these Terms & Conditions.


2. Product Information

We strive to ensure that all product descriptions and information are accurate and up to date. However, errors such as typographical mistakes or inaccuracies may occur. We reserve the right to correct such errors at any time.


3. Orders & Payment

Orders will only be processed after full payment has been received.
Available payment methods may vary depending on your location. Customers are responsible for selecting a valid payment method.


4. Processing & Shipping

  • Processing time: 1–3 business days

  • Shipping time: 3–7 business days (depending on location)

  • Orders are shipped directly from our international supplier


5. Returns & Cancellations

Please refer to our separate Return Policy for detailed information regarding returns and cancellations.


6. Liability

We are not responsible for lost or damaged packages if tracking information confirms that the order has been delivered to the address provided by the customer.

Customers are responsible for ensuring that the shipping address is correct at the time of purchase.


7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Anna & Lilly New York and may not be used, copied, or distributed without prior written permission.


8. Complaints

If you have any complaints, you may contact us at:
info@annalillynewyork.com

We aim to respond to all inquiries within 5 business days.


9. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable international laws.


Contact Information

Anna & Lilly New York
Email: info@annalillynewyork.com